At Larry Adler's we take security seriously. We not only have the latest in security Certificates from InstantSSL in the USA but use the latest encryptions for all credit card transactions.
No! (more details in our privacy statement.)
Yes, for Australian orders only. International orders cannot use BPAY, as it is a national service only. After you complete your order online we will verify that the stock is available. Upon verification, we will send you our biller code, and your reference number. After receiving payment, the order will be sent to the address specified in your order.
Yes. We accept the following cards: Visa, MasterCard, American Express, Diners. For AMEX and Diners there is a 2.5% surcharge.
All international orders are paid using PayPal
If you have made an incorrect choice Larry Adler Ski & Outdoor will exchange or refund regular priced items with proof of purchase within 14 days if the product is still in original condition and packaging intact.
It is the responsibility of the customer to provide the proof of purchase if the receipt is lost eg: credit card statement.
If for any reason you have a problem with your purchase due to faulty workmanship or materials we will refund, exchange, repair or credit.
We cannot warranty goods without proof of purchase or those outside Australia and those not within the warranty period laid down by the individual manufacturer. (Usually 12 months)
1800 ADLERS - Customer service is available from 9am-5pm Monday - Friday.
The Larry Adler guarantee is 100% total customer satisfaction or we repair, replace or refund at no cost to you within 30 days of purchase provided the goods have not been wilfully damaged in any way.
If both parents (or two accompanying adults) each hire their ski, boots & poles or snowboard & boots, for 6 days or more, Larry equips two children for the same up to 12 years of age with "carve" skis, boots & poles FREE of charge (offer does not include clothing). Should a child wish to upgrade to a snowboard package, they may do so for the difference in price.
Yes. We strongly recommend advance bookings for rental gear. Once you are sized up in Sydney your order will be flagged for pick up from our Jindabyne store. Please return your Rental gear to the store from which you collected it.
Please return your Rental gear to the store from which you collected it.
All Hire gear booked in the Chatswood and Kent St stores, must be booked at least by 12 noon the day before you you wish to collect your gear. Goods may be collected from 12 noon on the day of pick up.
Yes and we will credit the one days demo fee towards your purchase.
Yes for the difference in price.
Yes. Normal snowboard rental charges will apply for the period.
Yes. You can pre book at any of our stores in Sydney or Jindabyne and it will be packed and waiting for you at our Niseko store on the date you have requested. Our computer system allows us to reserve items down to the exact size colour and model
Yes. It will be packed and waiting for you at our Niseko store on the date you have requested. Our computer system allows us to reserve items down to the exact size, colour and model. If you have any trouble going through the prompts on-line please call 1800 Adlers and we can talk you through.
No. We charge only the time you are planning to ski.
Yes for details contact marketing at head office 02 99137833 or email info@larryadler.com
Yes depending on availability.
Kent St Sydney, Chatswood, Collaroy, Jindabyne and Niseko Japan
You can call 1800 ADLERS (1800 235 377) (9am
